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SAFER: A mnemonic to improve safety-netting advice

02 January 2020
Volume 31 · Issue 1

Abstract

Paul Silverston describes a mnemonic to help facilitate the development of symptom-based, patient safety-focused, safety-netting advice

In primary care, patients often present during the early stages of an illness, before the findings required to establish the correct diagnosis have developed. This creates the potential for both diagnostic uncertainty and diagnostic error. There is also the possibility that a patient diagnosed with a minor illness may subsequently develop an uncommon but serious complication of that illness. Patients must be made aware of these risks and given advice as to when they should seek a medical re-assessment of their symptoms. This is referred to as safety-netting advice. Patients and relatives need to know the specific symptoms and signs to check for and the criteria that would mandate the need for a re-assessment. It is essential that safety-netting advice is patient-centred and that the medical content of that advice is symptom-based and patient safety-focused. This article describes a mnemonic, SAFER, which can be used to improve the quality of the safety-netting advice given to patients.

When a patient seeks medical attention following a head injury, the severity of the head injury is assessed and a clinical decision is made as to whether a patient needs to be admitted for either treatment, or for a period of medical observation. If admission to hospital is not required, the patient is sent home with advice to return if their symptoms worsen, or do not resolve. This is known as safety-netting advice (Silverston, 2016). It is essential for safe practice that clinicians know how to give appropriate safety-netting advice, as not providing the correct advice to patients may result in a patient not recognising the need to seek medical attention when it is required. In practice, safety-netting is employed to help manage diagnostic uncertainty safely and to reduce the risk of harm to patients from errors in diagnosis, failures in treatment and from the unpredictable, serious complications that can occur during the course of what are normally minor illnesses (Silverston, 2014a).

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